Product-related questions
You mix our smoothies in a shaker with cold water or with a hand blender. Add 1-2 dl of cold water, then the powder, and shake. Then add the remaining water amount and shake the smoothie together. If you find that it becomes a bit lumpy, the best way to solve this is to add more water.
Boil up water and gradually stir in the powder until the desired thickness, or alternatively, mix with cold water and microwave afterward.
Prepare in the microwave according to the package instructions or boil in a pot while stirring and then let it simmer to the desired consistency. Stir occasionally.
Mix the bag’s contents with 1 dl of hot water, in a shaker or with a hand blender. Then add the remaining water and blend together.
You can season all our products with so-called pure spices such as salt, pepper, chili, ginger, cinnamon, cardamom, etc.
Our Anew meal bars work excellently as a complete snack in a healthy diet. They are full of vitamins and minerals, good proteins, and fats.
Our protein powder is suitable for practically any time during the day. Perfect right after exercise to recharge with energy and stimulate muscle growth, but also as a snack when you want a high-quality snack that helps fill your daily protein needs.
Our VLCD products can be seen as both a multivitamin and multimineral. When you eat 3 VLCD meals per day and add 3 grams of fatty acids from Omega 3 or MCT oil, you can rest assured that you are getting your daily requirement of vitamins and minerals. If you are undergoing any treatment by a doctor for any imbalance in vitamins or minerals, please consult them.
Generic questions
Ketones are a breakdown product of fat. Ketones protect muscle cells when there isn’t enough energy in the body. Ketones also provide an increased feeling of alertness and reduce hunger. This occurs after 3-4 days on Full Speed.
During safe weight loss with VLCD Full Speed, ketones are a sign that you have entered maximum fat burning.
During Full Speed, you eat 3 VLCD meals per day. You also add 3 grams of Omega 3 or 3 teaspoons of MCT oil. Add some Psyllium husk so that your stomach functions, 3 teaspoons spread over the day. A day consists of 600-800 kcal/day and all necessary vitamins and minerals in the right balance. After 2-3 days, ketones are formed which help and protect the body and make sure that the brain gets energy.
To feel as good as possible when you are on Full Speed, it is important to drink plenty of water. Fluid needs vary from person to person and from day to day, depending on activity level. A general rule for an adult person is to drink about 2 liters of water/day, evenly distributed throughout the day.
In some cases or situations, you may need to drink more. For example, physical exercise increases fluid and salt losses further. To balance these losses, mineral water is recommended, which, apart from water, contains salt. One alternative is to use some table salt or lightly salted water if mineral water is unavailable to replace lost fluid balance.
Headaches can occur when you change your diet in a way that removes a lot of carbohydrates. You can see it as a detox process. It may also be that you need more fluids or a little extra salt. You can easily do this with a pinch of salt in your glass of water or with natural mineral water.
Water is important to avoid headaches and to flush waste products from the body. During Full Speed, drink at least 3 liters of water in addition to the water in the products, and with physical exertion, the water requirement may increase further. This is important to feel good during Full Speed since the products are highly concentrated with vitamins and minerals, as well as high protein content.
The answer is ketones which give you increased alertness and effectively protect muscle mass from breakdown, drawing their energy from the stored energy reserves in your muscle cells before moving to fat reserves in the body.
Shipping
We deliver all our packages to your nearest DHL pickup point. We cannot influence which pickup location as this is managed by the shipping company.
The normal delivery time for your order is 2-5 business days from the day you placed your order if it was placed before 11:00; otherwise, it will be counted from the next day.
A shipping fee of 79 SEK applies to all orders under 1000 SEK. For orders over 1000 SEK, shipping is free.
Returns
For purchases in our online store, the "Consumer's Right of Withdrawal for Distance Contracts" applies. This means that you, as a customer, have the right to cancel your purchase within 14 days after receiving the item if the original packaging has not been opened or damaged. The item should be packed in its original packaging (i.e., the box in which the products were delivered) or a similar box. When you exercise the right of withdrawal, you as the customer are responsible for the return shipping cost of 79 SEK. If you wish to return a product package, you cannot return individual products within the package but must return all products in the package.
Please contact kundservice@xtrabutiken.se to have your return shipping label emailed to you.
Refunds are usually processed within 1-5 business days, but no later than 30 days, after we have received and approved the return. Refund of the order amount is made after the return is approved.